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General Information
Our office is located at 601 Country Club Drive, SW in Blacksburg, VA (location map). Our office hours are Monday through Friday from 8:00 am to 5:00 pm. Contact the Electric Service at 540-231-6437 or by email.
Initiating service
In order to establish service, you will need to come to our office located at 601 Country Club Drive, SW Blacksburg, VA and complete an Application for Service. You will need to provide proper identification at the time of application. The Virginia Tech Electric Service does not charge a deposit for residential service. A service fee of $12.00 will be assessed on your first billing statement.
Billing
Bills are due by the "Due Date" that is specified on your bill. If your account is past due and payment is not received by the specified "Due Date", your electric service will be subject to disconnection for non-payment.
Payment
Payments may be made at 601 Country Club Drive, SW, the Student Service Building on the Virginia Tech Campus, or by the U.S. Mail. An after-hours night depository is available at our 601 Country Club Drive, SW location. Payment via direct debit from a checking account is available. The Virginia Tech Electric Service also offers a monthly budget plan. Forms and information for the direct debit and budget plans are available at our office.
All checks should be made payable to "Treasure of Virginia Tech – Electric Service". Please remit the top portion of your billing statement with your payment.
Late Payment
Due to the possibility of disconnection for non-payment, payments made after the due date must be made at our office. Payments made after the due date should not be mailed. Past-due accounts are subject to late fees and disconnection.
In the event of default on, or the return of a check for, payment of service, the debtor will be subject to pay a penalty fee, to pay interest at the highest rate allowed by law, and to pay for all reasonable administrative costs, collections costs, and attorney’s fees incurred in the collection of funds due the University. Non-receipt of statement is not a valid defense for non-payment; it is the responsibility of the individual who has incurred the debt to see that the debt is discharged. In the event the debtor is an employee of Virginia Tech, the debtor agrees to have any delinquent amounts taken through payroll deduction as soon as the account is greater than or equal to 90 days delinquent. The customer agrees to assume all liability for payment of charges until such time that the customer notifies the Virginia Tech Electric Service Office that such service is to be discontinued.
Life Support Medical Equipment
If you or someone in your service location uses a life-sustaining device prescribed by a licensed physician, please notify our office at 231-6437 to become registered as a life support customer. It is vitally important the Virginia Tech Electric Service be aware of any life-sustaining equipment at your service location so that we can reach you quickly should a power outage occur.
Terminating service
Do not vacate your residence without notifying this office. When you wish to have your name removed from your electric service account, you MUST notify our office in person or by telephone at (540) 231-6437. It is important that you provide us with a forwarding address or make arrangements to receive your final billing. You are responsible for all consumption at your service location until a final reading by our service personnel is complete.
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Light Fact
The name "electricity" was invented by Dr. William Gilbert. A physician to Queen Elizabeth in 1601, Dr. Gilbert gave the name "electric" to the static electricity produced by rubbing a piece of amber with a cloth. He derived the name from "electron", the Greek word for "amber".
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