Submit a Service Request
Division of Campus Planning, Infrastructure, and Facilities service requests may be submitted online or via telephone and email. Services provided by the division include, but are not limited to: housekeeping, grounds, health and safety, heating and cooling, plumbing, cabinetry and furniture, electrical, elevators, pest control, and general repairs.
Submit a routine service request
Submit a service request online:
The online platform for maintence requests provides real-time updates on the work completed. Routine maintence requests for all on-campus facilities may be submitted online.
Routine maintence requests for residence halls may also be called in to (540) 231-1111.
Submit an emergency service request
Navigating Ready Request
Leased-facility service requests
Service requests for leased properties may be submitted via landlord portals. Responsibility for maintenance and repair of leased facilities varies according to defined contractual conditions.
Please email the Real Estate Management team at firstname.lastname@example.org with specific questions or concerns.
For any modifications or renovations needed to a leased space, the Office of Real Estate Management should be your first point of contact and will guide you through the process depending on the unique circumstances of your situation. For more information, contact (540) 231-8430 or email email@example.com.
Customer-funded service requests
For a new job or project that will be funded by the requesting department (examples include making keys or signs, painting an office, moving and hauling, or renovating a space), submit an Interdepartmental Service Request (ISR) through HokieMart to initiate the process. The supplier should be listed as "VT Facilities Services." More information on submitting an ISR is available.