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Report a Problem

how to report a facilities issue

Report an emergency maintenance issue

Examples: You smell gas or a clogged toilet is flooding the building.

  • Call 540-231-4300 during normal business hours (7:30 a.m. to 5 p.m.) Monday through Friday. 
  • Outside of normal business hours or during holidays, call the Virginia Tech Police Department's non-emergency line at 540-382-4343 to report the situation.

Report a routine maintenance issue

Examples:

  • Lights not working
  • Too hot or cold
  • Faucet dripping
  • Other routine maintenance issue

Residence halls (students, RAs): Report an issue by phone at 540-231-1111 or online

Educational and general use buildings: Report an issue online

Educational and general use buildings: Report an issue by phone at 540-231-4300 or email