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Key Shop

A customer places a key into a slide out drawer at the customer service counter of the Access Control Shop. She is being helped by a young man wearing a hat, standing behind glass inside the shop where the keys are made.

The Access Control Office provides lock repair, lock changes, and lockout services (file cabinet, desk, office) to the university, as well as issuing keys (with the exception of residence halls) to authorized members of the university community. University Policy 5620, Access Control: Key Policy, prohibits reproduction of any university key by anyone other than the Access Control Office.

Locked out?

Please call 540-231-4300 (Monday - Friday, 7:30 a.m. - 5 p.m.)


General assistance

540-231-4300 |

Submit a Request for Additional Keys:

Submit an Interdepartmental Service Request through HokieMart.

Please include the buildingroom, and/or key numbers and the quantity of keys requested on the form.

orange icon of a pad lock